Jason Droege

These things take 6 to 12 months to get them truly robust enough where an important process can be automated. Like with any of these major tech revolutions, headlines tell one story and then on the ground, laying broadband means you need to dig up every single road in America to lay it.

I was trying to compose almost like an organism of strengths and then minimize the conflicts. That management team for the most part was the same management team from day one when we had nothing to $20 billion.

If you walked into a restaurant, they would tell you a bunch of things. They would say, 'Oh, labor schedule is an issue.' They would say, 'My rent is an issue.' But that doesn't actually get into their head on what's truly important day-to-day. The biggest thing people miss when they're building new products is the urgency of the buyer part of it.

From an entrepreneurship standpoint, it truly is about what insight do I have? Why am I so lucky to have this insight? Why in a world of a million entrepreneurs who are thinking, who are smart, who are trying everything, why am I in the position where I likely have an insight that others do not?

18 months ago, you would get a short story and it would say, 'Is this short story better than this short story?' And now you're at a point where one task is building an entire website by one of the world's best web developers, or it is explaining some very nuanced topic on cancer to a model. These tasks now take hours of time and they require PhDs and professionals.

I look at the underlying incentives of the customer. And the underlying incentives of customers are not always financial. Sometimes it's ego, sometimes it's career growth.

I just interview for three things: are you a curious problem solver and can you articulate that verbally? Can you work across people? Are you humble enough to work across and are you a good leader?