Melissa Perri and Denise Tilles

What I constantly hear from product managers though is, 'I am so busy, I don't have time to do the things that I need to do correctly. I'm so busy trying to line up customer interviews,' or, 'I'm so busy just trying to get data out of systems. I'm fighting these fights to get the things that I need to do my job correctly that I don't have time to do my job correctly.'

If you are at a one-to-one ratio, you're doing it wrong. Absolutely.