Ray Cao

How do you actually solve the puzzle by connecting all the dots together? Just like how I see some of my friends, their kids playing Legos, if you don't really see the full picture, you won't be able to make the Lego as one thing at the end of the day. You have to see the other pieces.

We took them out with us. We're just inviting them together to join the force together to meet the clients and a lot of the company, if you want to meet APMs, if you want to meet the engineering leaders, it's literally once a year maybe, and also if you're investing a ton with some of the platforms. For us, I think it's always on to junior PMs, senior PMs and engineering leaders. We invited them together to these immersion trips recorded to really get face time with our clients, to really feel the heat.

Join a start-up and join a rocket ship is a lifestyle. It is not necessarily a job you are working on from 9 to 5. So it is a different lifestyle and it is not built for everyone.

We always have this mentality we are a startup, we're a young company, we're always hungry for growth. And a very wacky way is like, 'How can I run my second half of my marathon faster than the first half?'

If we do have a ambition to go global, you have to do one more thing is actually take your step into global. Rather than having the machine do the heavy lifting, you have to really understand in local culture.

I have never seen a company, the engineering team and the product team and the sales team are so close. That's definitely one of aha moments I had because if you're thinking about if your engineer does not really know what the market wants and if your PM doesn't really know what is actually the client's feedback, they won't be able to get a right product in the market.