Robby Stein

Really around designing for clarity instead of cleverness. If something's a standard and people understand it, if you lean into it, you're going to get so much leverage than if you reinvent it.

I see the opposite more true where people hold on to small teams too long and then you, either takes forever to get to the thing you're looking for.

Don't think of users as using your product. Think of users as hiring you to do something for them.

What they're trying to do is share a vulnerable thing and be like, 'Hey, I'm lonely. Hey, what's going on? Are people up?' And it feels very much like a friend group thing. And if you only have two people on it, the job that we're doing is actually connecting you to your friends. And if you don't get a DM back, it's broken.

You actually start with a problem or the inverse of that, which is a vision, but they're connected. Most great companies, most great products come out of a problem, but out of the problem becomes like, 'Here's a better way.'

What I'm feeling now is just an incredible sense of focus and urgency. Things have hit a tipping point where these models are now truly able to deliver for consumers.

You need to be the physical manifestation of two pieces of things. One is just relentlessness, just complete effort that is always exerted in a direction of positive productivity. And then the second is make things better. You have to always make things better. You're never content.

Not every great thing is going to be invented by you. At the end of the day, you're just robbing your user base of the opportunity to have a better product.

You get to these points of just diminishing marginal return in every system where it feels like you could put 50 people on this project, it's just not going to dramatically move the needle. That's where you need to go more first principled and try these new things more.

The first thing I always do and think about is you get in touch in terms of why are people using this product, and where are the areas of growth? And so usually even in a big product or a mature in a complex system, there's a part of it that's growing.